update, After receiving no calls I finally
emailed the customer service rep that had been
emailing me. I sent this E-mail.
A day later I got a call from Eva Woo. (she's hard to
understand) She asked if I had digital pictures and to
send them to her. I did and received a call the next day
stating they found the packing to be good and were sending me the
forms for the insurance. I believe it was the statement on the Carmack
Amendment that was the closer.
I work god damn hard for the money I make. My wife has M.S. and
is now fighting Breast Cancer. I have a vertabrae in my back that
has to be taken care of (I hope).
So here goes. I'm leaving
this on different forums. Pass it on, tell a friend. Boycott
Just have to vent.
shipped an old Yamaha FG-345 to a gent that won the high bid on
was truly a beautiful looking and sounding
I shipped it in the semi-hard case it came with,
packed in some foam and
packing so it wouldn't move around...be
nice and snug. Then put it in a
large box (I got a hollow body
guitar in) with more packing and cardboard to
keep it stiff and
from moving around.
When the buyer receive it is was
crushed. Big deal but I had it insured. I
filed a claim and he
did the same (he called UPS)
They picked it up and emailed
they were shipping it back to me and someone
would be calling. I
got one call telling me someone named Eva Woo would call
Friday. She never called. I called her on Monday, got an answering
machine and left a message. Last night I found a letter in my
mail box from
a third party stating they were handling the claim
and weren't paying
because it wasn't packaged correctly. BTW I
found the shattered guitar at my
Take a look at the
PIC's I have. These are the pictures the buy took. What
think? hope this works to get to the site.